Senior Manager / Manager (Business Excellence) - 3 years contract
Singapore
Singapore University of Technology and Design (SUTD)
Position Description
Key Responsibilities
Lead business process re-engineering projects and aim to streamline and improve the workflows within the University
Drive optimization by identifying areas of improvement opportunity, defining and planning projects to improve performance
· Achieve buy-in from all stakeholders for the implementation of process improvement
Active engagement with the stakeholders to understand issues and manage the change process which may include cross-functional collaboration
Promote process excellence and efficiency across the University
Instill the continuous improvement mindset by working with and training key stakeholders in Lean Six Sigma
Determine and propose usage of technologies such as RPA, AI as enabler, where appropriate, to achieve operational efficiency
Manage resources to deliver effective solutions across the University
Experience Level
Minimum Requirements
Job Requirements:
Bachelor's of Science in Engineering or Quality related field is preferred.
Certification as a Lean Six Sigma Black Belt is required.
Minimum of 5 years of Lean Six Sigma experience with hands on experience - Planning, Implementing, Coaching and Mentoring
Minimum of 3 years of Project Management, Performance Improvement, and Business Management related experience
Preferably someone with experience in use of new technologies such as RPA, AI
Extensive experience in developing and implementing Quality Management System
Highly independent with excellent interpersonal skills to communicate at all levels to maintain relationships and cooperation in pursuing organizational goals.
Must be able to influence, negotiate, and resolve conflicts to reach consensus around common goals.
Excellent communication skills with experience dealing with various stakeholders