Senior Manager / Manager (Business Excellence) - 3 years contract

Singapore University of Technology and Design (SUTD)

Position Description

Key Responsibilities

  • Lead business process re-engineering projects and aim to streamline and improve the workflows within the University
  • Drive optimization by identifying areas of improvement opportunity, defining and planning projects to improve performance

·        Achieve buy-in from all stakeholders for the implementation of process improvement

  • Active engagement with the stakeholders to understand issues and manage the change process which may include cross-functional collaboration
  • Promote process excellence and efficiency across the University
  • Instill the continuous improvement mindset by working with and training key stakeholders in Lean Six Sigma
  • Determine and propose usage of technologies such as RPA, AI as enabler, where appropriate, to achieve operational efficiency
  • Manage resources to deliver effective solutions across the University

Experience Level

Minimum Requirements

Job Requirements:

  • Bachelor's of Science in Engineering or Quality related field is preferred.
  • Certification as a Lean Six Sigma Black Belt is required.
  • Minimum of 5 years of Lean Six Sigma experience with hands on experience - Planning, Implementing, Coaching and Mentoring
  • Minimum of 3 years of Project Management, Performance Improvement, and Business Management related experience
  • Preferably someone with experience in use of new technologies such as RPA, AI
  • Extensive experience in developing and implementing Quality Management System
  • Highly independent with excellent interpersonal skills to communicate at all levels to maintain relationships and cooperation in pursuing organizational goals.
  • Must be able to influence, negotiate, and resolve conflicts to reach consensus around common goals.
  • Excellent communication skills with experience dealing with various stakeholders

How to Apply