RPA Support

Gugaon, Haryana
Guardian Life

Position Description

  • Experience between 7 to 10 Yrs.
  • A track record in supporting and monitoring the production servers and with successful delivery history and support on RPA technology.
  • Good Knowledge in UiPath & AWS Architecture.
  • Understanding of workflow-based logics and the ability to understand a business process from a workflow diagram and conceptualize the RPA solution.
  • Willingness and ability work with hands-on configuration of automated processes in the in UiPath product.
  • The ability to work with a structured and methodical approach.
  • An understanding of, and a willingness to adhere to, formal change control procedures and disciplines.
  • An aptitude for problem solving, with the ability to take a logical route to the source of an error
  • A self-starter who delivers high quality work and can adapt to new challenges, either on their own or as part of a team.
  • Should have experience in production monitoring tools for metrics generations.
  • Good in some basic Database skills.
  • Maintaining the existing bot process, and accurately analyzing production metrics, quickly assessing feasibility of bot process improvements.
  • Documenting the production release processes & follow them when required.
  • Identifying and communicating the technical infrastructure requirements. Configuring new UiPath processes and objects using core workflow principles that are efficient, well structured, maintainable and easy to understand.
  • Creating and maintaining architecture documents and run books.
  • Supporting the existing bot processes and implementing change requirements as part of a structured change control process.
  • Mentoring colleagues and providing advice and guidance on best practice and performance improvement techniques.
  • Solving the issues that arise in day to day running of UiPath processes and providing timely responses and solutions as required.
  • Communicating with UiPath related issues, suggested improvements and participating with users in the UiPath community.
  • Working within project planning constraints, communicating any identified project risks and issues to the delivery/project manager accordingly and providing inputs to the change control process.
  • Monitoring – Daily administration of the production live environment (Running processes, maintaining resource servers, viewing logs etc.) and submit the daily health check report and job-run status report to the key stake holders.
  • Incident Management – handling the day to day issues pertaining to production environment
  • Create and manage Production tickets raised on RPA issues in production.
  • Managing and investigating exceptions of the issues.
  • Log Production Incident tickets for errors identified in production RPA processing.

Experience Level

Minimum Requirements

How to Apply