RPA Process Designer

Chandler, AZ, US
NTT Data Services

Position Description

  • Experience with relationship management by taking initiative to proactively drive business outcomes for clients in a dynamic environment.
  • Experience documenting current state process steps and workflows along with developing optimized future state process steps and workflows leveraging recognized process improvement methodologies
  • Experience in decomposing processes to document data flow, decision logic, and field-level detail to ensure thorough conversion of business process details into success criteria for development team to build successful solutions
  • Demonstrated ability to elicit success criteria to ensure a holistic solution to problems of varying complexity
  • Demonstrated ability to elicit both functional and technical requirements
  • Demonstrated ability to perform basic data analysis collaborating with business reporting and metric groups
  • Ability to use sound judgment/ decision making within your scope of responsibility
  • Ability to collaborate effectively with business clients and cross-functional groups
  • Experienced working successfully in geographically diverse cross-functional team collaboration working with both functional and technical teams
  • Strong analytical, problem-solving, negotiation and organizational skills.
  • Strong ability to motivate, direct and lead others.
  • Flexible and adaptive, able to work in ambiguous situations

Experience Level

Minimum Requirements

  • Bachelor of Science (BS) in Management Information Systems (MIS), Computer Science (CS), or Business Administration from an accredited university
  • 5+ years of experience as a Process Designer / Engineer or Business Analyst, preferably in the Finance or Insurance Industry
  • 4+ years of experience in Business Consulting for a similar firm to NTT DATA
  • 2+ years of Business Process Design with Blue Prism, UI Path, Automation Anywhere or Pega


  • Lean Six Sigma (LSS) Green Belt or Black Belt
  • Business Analyst certification from a recognized certifying body
  • Project Management or Scrum Master certification
  • Master of Science (MS) in MIS of CS, Master of Business Administration, or another applicable graduate-level degree (optional)
  • Excellent written and verbal communication skills
  • Excellent system and data analysis skills

How to Apply