Experience with relationship management by taking initiative to proactively drive business outcomes for clients in a dynamic environment.
Experience documenting current state process steps and workflows along with developing optimized future state process steps and workflows leveraging recognized process improvement methodologies
Experience in decomposing processes to document data flow, decision logic, and field-level detail to ensure thorough conversion of business process details into success criteria for development team to build successful solutions
Demonstrated ability to elicit success criteria to ensure a holistic solution to problems of varying complexity
Demonstrated ability to elicit both functional and technical requirements
Demonstrated ability to perform basic data analysis collaborating with business reporting and metric groups
Ability to use sound judgment/ decision making within your scope of responsibility
Ability to collaborate effectively with business clients and cross-functional groups
Experienced working successfully in geographically diverse cross-functional team collaboration working with both functional and technical teams
Strong analytical, problem-solving, negotiation and organizational skills.
Strong ability to motivate, direct and lead others.
Flexible and adaptive, able to work in ambiguous situations
Bachelor of Science (BS) in Management Information Systems (MIS), Computer Science (CS), or Business Administration from an accredited university
5+ years of experience as a Process Designer / Engineer or Business Analyst, preferably in the Finance or Insurance Industry
4+ years of experience in Business Consulting for a similar firm to NTT DATA
2+ years of Business Process Design with Blue Prism, UI Path, Automation Anywhere or Pega
Lean Six Sigma (LSS) Green Belt or Black Belt
Business Analyst certification from a recognized certifying body
Project Management or Scrum Master certification
Master of Science (MS) in MIS of CS, Master of Business Administration, or another applicable graduate-level degree (optional)