The RPA Controllers monitor and manage Bots and automated processes on the Northern Trust’s RPA Platform. Review process support documentation, troubleshoot issues, communicate with process owners and continue to improve support processes. The Controller will maintain the schedule, manage automation release schedules and capacity of the bots, as well as facilitate the success of the support team by working to improve processes and tools used by Controllers. The Controllers are part of the Automation Competency Center and ensure that the automations added to the Platform meet standards that will ensure efficient support.
Essential Job Functions
Nice To Have