The Digital & Platform Change team within CIB Operations was established to implement Intelligent Automation (IA) solution in APAC. IA Comprises of Robotic Process Automation (RPA), Data Management Tools, Data Analytics and Optical/Image Character Recognition (OCR/ICR) tools that enhance efficiency, improve quality of transaction management and automate manual processes.
The primary responsibilities will be driving the delivery of OCR program in Content & Data Services – introducing self-service OCR facility for end-users to digitize their documents in Asia-Pacific across CIB Operations. This include independently managing program governance ensuring user development projects are delivered on-time, and manage an ever evolving product roadmap.
Where needed, this team will work closely with the technology domain owner(s) on the Firm’s evolving technology, as well as continued development of robust governance and controls in Content Services.