Automation Analyst Description Our team is redefining the way we approach automating processes for the Customer Experience teams.
We are looking for tech-savvy, motivated individuals who thrive in a fast-paced, challenging environment.
The Automation Analyst will be responsible for the creation, design, development and implementation of Robotic Process Automation (RPA) systems.
In this role, you will work with business leaders, project managers, analysts and other RPA developers to automate business processes.
You will be responsible for all aspects of implementing automation solutions from requirements gathering and process documentation to development, testing and deployment of RPA solutions.
Responsibilities Prepare, maintain, and update application design documentation related to processes and operational workflows.
Configure programs, scripts and objects that are efficient, well structured, maintainable and easy to understand.
Support existing automated processes and implement... change requirements as part of a structured change control process.
Monitor the successful execution of automation products.
Provide resolution of issues that arise in day-to-day management of robotic processes and providing timely responses and solutions as required.
Work collaboratively with business and technical teams to deliver projects by assigned deadlines.
Manage and measure automation success against established metrics Assist with adoption of best practices and standards for automation / bot development Requirements Ability to understand a business process from a workflow diagram and to conceptualize it as an automated solution.
Ability to analyze business processes, recommend improvements, and develop RPA solutions around them.
Experience in one or more of the following areas - process transformation, automation technology implementation, data and analytics, software development, software development life cycle (Waterfall or Agile) Strong preference for individuals with prior experience in Robotic Process Automation solution design and implementation and in a broader suite of technologies used for automation such as SQL, data analytics, Python, etc.
Must be a team player willing to collaborate and work towards a common vision Must be a self-starter with the ability to work independently and to balance aggressive timelines.
Have the ability to deal with fast pace environment with flexibility to deal with change Job Category Operations & Business Support Location Las Vegas, Nevada Req.
ID 65031 Job Type Full-time